At K.Elite, customer satisfaction is our priority. If you are not completely happy with your purchase, you can request a return or exchange following these guidelines:

1. Eligibility for Returns

• Items must be returned within 30 days of receiving your order.

• Products must be unused, unwashed, and in original packaging.

• Proof of purchase (order number or receipt) is required.

2. Non-Returnable Items

• Worn or damaged items due to misuse.

• Personal hygiene items like underwear or bras.

3. Refund Process

• Once we receive and inspect the returned item, a refund will be processed within 5-7 business days.

• Refunds are issued to the original payment method.

4. How to Initiate a Return

To start a return, email us at k.elite@hotmail.com with your order details. Our team will guide you through the process.